If you need the Amica insurance phone number right now, here it is. The main line is 1-800-242-6422, and it handles auto, home, marine, and umbrella questions along with claims. Below is a quick list of the numbers you might need, verified as of July 2026. Phone numbers and hours can change, so it is smart to confirm on your policy documents or at amica.com before you call. If you are comparing carriers, we keep the same rundown for the Liberty Mutual phone number and the Mercury phone number.
Amica Phone Numbers at a Glance
Use this labeled list to reach the right team on the first try.
- Customer service (auto, home, marine, umbrella): 1-800-242-6422
- Claims (report or check a claim), 24/7: 1-800-242-6422
- Emergency roadside assistance, 24/7: 1-866-286-9968
- Billing and payments: 1-800-242-6422
- Life insurance: 1-888-262-4242
Amica routes most personal insurance calls through the main 1-800-242-6422 line, so if you are unsure which team you need, start there and follow the prompts.
Hours for the Main Line
The general customer service line is not open around the clock, but the hours are generous. As of July 2026, Amica customer service is available weekdays from 6 a.m. to 1 a.m. ET and weekends from 7 a.m. to midnight ET. Claims and roadside assistance are handled 24 hours a day, seven days a week, so you can report an accident or request a tow at any hour.
What to Have Ready Before You Call
A short bit of prep can turn a long call into a quick one. Before you dial, gather these:
- Your policy number, which is printed on your insurance card, your bill, or your online account.
- The name and date of birth of the policyholder.
- For a claim, the date, time, and location of the incident, plus a short description of what happened.
- Any photos, a police report number, or the other driver's details if you have them.
- A pen and paper to write down your claim number and the name of the person you spoke with.
Having these on hand helps the representative pull up your account faster and avoids a second call.
Reporting a Claim by Phone
To start an auto, home, or property claim, call 1-800-242-6422 at any time. A representative will confirm your coverage, open a claim, and give you a claim number to track it. You can also start many claims online or through the Amica mobile app if you would rather not wait on hold. After you file, an adjuster typically follows up to walk you through next steps, such as repair estimates or a rental car if your policy includes that coverage.
Roadside Assistance and Emergencies
If you have a flat tire, a dead battery, or you are locked out, Amica's roadside line at 1-866-286-9968 runs 24/7. It covers towing, jump-starts, fuel delivery, tire changes, and lockout help. You can also request roadside service through the mobile app. Keep in mind that roadside assistance is an optional coverage, so confirm it is on your policy if you are not sure.
Not Happy With Your Rate? Compare Before You Renew
Calling for service is one thing. If the real reason you are reaching out is a rate that keeps climbing, it pays to see what other insurers would charge before you renew. Insurify lets you compare quotes from 120+ providers in one place, so you can see whether a switch could save you money. Some drivers save up to 50% by shopping around. Rates and terms vary, so your result depends on your driving record, location, coverage, and even your credit-based insurance score in most states.
Insurify
Insurify
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Some users report unwanted communications from third-party providers.
Managing Your Policy Without a Phone Call
Not every question needs a live agent. Through your online account at amica.com or the mobile app, you can pay a bill, view your ID cards, request roadside help, check a claim, and update contact details. This is often faster than waiting on hold, especially during busy weekday mornings. If you do need to talk to a person, the phone lines above are still the most direct route for anything complex, like adding a vehicle or asking about a coverage change.
A Lower-Cost Alternative Worth Knowing
If you are open to a different style of insurer, Lemonade is an AI-driven company that handles policies and many claims through an app, often with quick payouts on simple claims. It is a fair alternative to look at when you are gathering quotes, especially for renters or home coverage. As always, compare the coverage details and not just the price, since the cheapest option is not automatically the best fit.
Lemonade
Lemonade
Insurance that's fast, affordable, and actually feels good. Lemonade uses AI to process claims in seconds and donates leftover premiums to causes you care about. Get renters, home, pet, life, or car insurance — all from one app.
Standout feature
AI claims in seconds. Giveback program donates unused premiums. 2.9M+ customers.
Fees
Varies by policy (renters insurance from ~$5/mo)
Pros
Lightning-fast AI claims processing. Social impact through Giveback program. Beautiful, easy-to-use app (4.9★ App Store).
Cons
Limited home insurance availability (28 states + DC only).
Tips for a Smoother Call
Call during off-peak times if you can. Early afternoons midweek tend to be quieter than Monday mornings. Write your claim number down the moment you get it. And if a representative promises a callback or an email, ask for a timeframe so you know when to follow up. Keeping a simple log of who you spoke with and when can save you a headache later. The same tactics work when you dial the State Farm phone number, the Allstate phone number, or the USAA phone number.
Frequently Asked Questions
What is the main Amica insurance phone number?
The main Amica insurance phone number is 1-800-242-6422. It handles auto, home, marine, and umbrella insurance, including customer service, billing, and claims. This line is verified as of July 2026, though numbers can change, so double-check your policy documents if in doubt.
Is Amica claims support available 24/7?
Yes. You can report a claim or check on an existing one at 1-800-242-6422 any time of day, every day of the week. You can also file many claims online or through the Amica mobile app if you prefer not to call.
How do I reach Amica roadside assistance?
Amica's emergency roadside assistance line is 1-866-286-9968, available 24 hours a day. It covers towing, jump-starts, flat tires, fuel delivery, and lockouts. Roadside assistance is an optional coverage, so confirm it is included on your policy.
What should I have ready before calling Amica?
Have your policy number, the policyholder's name and date of birth, and details of any incident, such as the date, time, and location. For claims, photos and a police report number help. Keep a pen handy to write down your claim number and the representative's name.
